Effective Date:28.2.2025
Network Manager is committed to protecting your privacy and complying with the
General Data Protection Regulation (GDP* and other applicable data protection laws. This Privacy
Policy explains how we collect, use, store, and protect your personal data when you use our SaaS IPTV
platform
By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do
not agree with this policy, please do not use the Platform.
1. Who We Are
Network Manager provides a software platform and applications for the delivery of IPTV and OTT
services. We act as a data processor on behalf of Internet Service Providers (ISPs) and content
providers, who are the data controllers responsible for the content delivered through the Platform.
2. Personal Data We Collect
We may collect the following types of personal data:
-Contact Information:Name, email address, phone number.
-Account Information: Username, password, account preferences.
-Usage Data: IP address, device information, viewing habits, and interaction with the Platform.
-Payment Information: Billing details (if applicable, e.g., for premium services).
We do not collect or store TV streams or content, as these are provided by the ISPs or content providers
using our Platform.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
– To provide and maintain the Platform.
– To improve the functionality and user experience of the Platform.
– To communicate with you about updates, security alerts, and support messages.
– To comply with legal obligations and enforce our terms of service.
We will only process your personal data when we have a lawful basis to do so, such as:
– Your consent.
– The performance of a contract with you.
– Compliance with a legal obligation.
– Legitimate interests (e.g., improving our services).
4. Data Sharing and Transfers
We may share your personal data with:
-ISPs and Content Providers: To deliver the services you request.
– Service Providers: Third-party vendors who assist us in operating the Platform (e.g., hosting,
analytics).
– Legal Authorities: When required by law or to protect our rights and interests.
If we transfer personal data outside the EU/EEA, we will ensure adequate safeguards are in place, such
as Standard Contractual Clauses (SCCs).
5. Data Security
We implement technical and organizational measures to protect your personal data, including:
– Encryption of data in transit and at rest.
– Regular security audits and vulnerability assessments.
– Access controls and authentication mechanisms.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.
We cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy
Policy or as required by law. When we no longer need your data, we will securely delete or anonymize it.
7. Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
-Right to Access: Request a copy of your personal data.
-Right to Rectification:Correct inaccurate or incomplete data.
-Right to Erasure:Request deletion of your data under certain conditions.
-Right to Restrict Processing:Limit how we use your data.
-Right to Data Portability:Receive your data in a machine-readable format.
-Right to Object:Object to certain types of processing (e.g., direct marketing).
-Right to Withdraw Consent:Withdraw consent at any time (if processing is based on consent).
To exercise these rights, please contact us at [email protected]
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Platform. You can manage
your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you
through the Platform or by email. Your continued use of the Platform after the changes take effect
constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
at:
-Email:[email protected]
11. Supervisory Authority
If you believe that we have not complied with GDPR, you have the right to lodge a complaint with a
supervisory authority in your country of residence. For a list of EU supervisory authorities, visit:
[https://edpb.europa.eu/about-edpb/board/members_en](https://edpb.europa.eu/about-
edpb/board/members_en).